FPL app

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Neath boy
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FPL app

Post by Neath boy »

Is anyone else having issues with the phone app? I can sign in but it asks me to pick a team when I have already got one set up via laptop log in. I have uninstalled and reinstalled and that didn't fix it and have switched phone on and off.

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blahblah
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Re: FPL app

Post by blahblah »

Same sort of thing here.

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Neath boy
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Re: FPL app

Post by Neath boy »

My problem has now got worse. I now am unable to use the main site on my laptop. I am able to log in correctly but then when I try to play the game I get this message "Access to fantasy.premierleague.com was denied. You don't have authorisation to view this page.
HTTP ERROR 403".
I have closed the laptop down, cleared cache and rebooted to no avail.
I cannot contact FPL either as it isn't allowing me to the contact help page.
It is now getting desperate. Any one with any bright ideas please?

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Talkie Toaster
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Re: FPL app

Post by Talkie Toaster »

Neath boy wrote: 03 Aug 2022, 08:08 My problem has now got worse. I now am unable to use the main site on my laptop. I am able to log in correctly but then when I try to play the game I get this message "Access to fantasy.premierleague.com was denied. You don't have authorisation to view this page.
HTTP ERROR 403".
I have closed the laptop down, cleared cache and rebooted to no avail.
I cannot contact FPL either as it isn't allowing me to the contact help page.
It is now getting desperate. Any one with any bright ideas please?
This email address support@mail.fantasy.premierleague.com appears in the fpl T&C page. It might be worth trying to contact them directly on that if you can't get through to them any other way.

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Jamadu
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Re: FPL app

Post by Jamadu »

Probably obvious but have you tried different browsers?

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Neath boy
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Re: FPL app

Post by Neath boy »

Yes I have tried other browsers. I can't even access from the website on my iphone as it just gives a blank screen when I try to go to the game page.

Luckily the app is now currently working but is intermittent!

I have emailed that address supplied TT. Thanks.

I never had any issues before using 2 factor authentication and wonder if there is a link? I did try taking it off but that also didn't work.

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Neath boy
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Re: FPL app

Post by Neath boy »

Finally I have resolved it. It was due to VPN being enabled on my laptop. To access the site I have to disable the vpn connection. Don't know why but its a workaround by switching it off when access is needed.

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yeboah
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Re: FPL app

Post by yeboah »

Use the website instead - more reliable.

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blahblah
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Re: FPL app

Post by blahblah »

Neath boy wrote: 04 Aug 2022, 20:56 Finally I have resolved it. It was due to VPN being enabled on my laptop. To access the site I have to disable the vpn connection. Don't know why but its a workaround by switching it off when access is needed.
Sounds strange.....

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Neath boy
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Re: FPL app

Post by Neath boy »

yeboah wrote: 05 Aug 2022, 13:22 Use the website instead - more reliable.
It’s the website I was having issues with until I disabled VPN

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Neath boy
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Re: FPL app

Post by Neath boy »

blahblah wrote: 05 Aug 2022, 19:27
Neath boy wrote: 04 Aug 2022, 20:56 Finally I have resolved it. It was due to VPN being enabled on my laptop. To access the site I have to disable the vpn connection. Don't know why but its a workaround by switching it off when access is needed.
Sounds strange.....
I know Blah but it’s the only way I could get it to load

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Mav3rick
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Re: FPL app

Post by Mav3rick »

Weird about the VPN, unless you were presenting as a country that has banned FPL for some reason?

I use a VPN inside the browser and that's been ok with the website. I can test it with NordVPN later if you want me to try anything?

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Neath boy
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Re: FPL app

Post by Neath boy »

Mav3rick wrote: 07 Aug 2022, 14:59 Weird about the VPN, unless you were presenting as a country that has banned FPL for some reason?

I use a VPN inside the browser and that's been ok with the website. I can test it with NordVPN later if you want me to try anything?

Thanks. I am not great at IT but using Norton VPN so would assume its based in a non banned country? I have put the VPN back on and it seems to be ok now. Thanks for the offer.

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blahblah
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Re: FPL app

Post by blahblah »

That's even weirder? 😳😳😳😳😳

8ll have a go at putting FPL & TFF Apps on a phone this week 🥴🥴🥴

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