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Login not working

Posted: 11 Nov 2018, 14:34
by dunx
Hi,thought I'd put this out there to see if anyone has had an issue with this before I get in touch with the Telegraph tomorrow, I changed email address on Friday and can no longer login ,even going back to my old address and password won't let me,I was keen on doing Mane to Sterling today but that's not going to happen,any advice would be very grateful thanks

Re: Login not working

Posted: 11 Nov 2018, 14:36
by blahblah
Try emailing now, at least you have a chance of the said Xfer being applied?

Did you "change" it on the site?

Re: Login not working

Posted: 11 Nov 2018, 14:54
by dunx
blahblah wrote: 11 Nov 2018, 14:36 Try emailing now, at least you have a chance of the said Xfer being applied?

Did you "change" it on the site?
Did change on site,and have now emailed them, not sure I'll hear anything soon enough to make transfer

Re: Login not working

Posted: 11 Nov 2018, 14:59
by blahblah
Is there an email from them to that address in the Spam type Folder? ie one to reply to?

Re: Login not working

Posted: 11 Nov 2018, 15:45
by LenH
Any chance you've got the app on your phone and left that logged in so could make the change?

Failing that, clear the history and cache then open a new browser window and try again.

Re: Login not working

Posted: 11 Nov 2018, 16:26
by dunx
LenH wrote: 11 Nov 2018, 15:45 Any chance you've got the app on your phone and left that logged in so could make the change?

Failing that, clear the history and cache then open a new browser window and try again.
Unfortunately not,just tried clearing cache and cookies but still no joy

New login

Posted: 11 Nov 2018, 19:13
by SamD
To change your email address or password visit your Telegraph account:
https://secure.telegraph.co.uk/secure/personal

If you haven't set one up, you can create a Tele account (see above screen for instructions).
Else report issue to TFF via https://fantasyfootball.telegraph.co.uk ... contact-us
GL.

Re: Login not working

Posted: 12 Nov 2018, 14:46
by dunx
Thanks all,now sorted,Telegraph had to reset my email address at their end.