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dunx
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Post by dunx » 11 Nov 2018, 14:34

Hi,thought I'd put this out there to see if anyone has had an issue with this before I get in touch with the Telegraph tomorrow, I changed email address on Friday and can no longer login ,even going back to my old address and password won't let me,I was keen on doing Mane to Sterling today but that's not going to happen,any advice would be very grateful thanks

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blahblah
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Re: Login not working

Post by blahblah » 11 Nov 2018, 14:36

Try emailing now, at least you have a chance of the said Xfer being applied?

Did you "change" it on the site?

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dunx
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Re: Login not working

Post by dunx » 11 Nov 2018, 14:54

blahblah wrote:
11 Nov 2018, 14:36
Try emailing now, at least you have a chance of the said Xfer being applied?

Did you "change" it on the site?
Did change on site,and have now emailed them, not sure I'll hear anything soon enough to make transfer

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blahblah
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Location: .. he thinks that he knows something which he doesn't, whereas I am quite concious of my ignorance.
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Re: Login not working

Post by blahblah » 11 Nov 2018, 14:59

Is there an email from them to that address in the Spam type Folder? ie one to reply to?

LenH
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Re: Login not working

Post by LenH » 11 Nov 2018, 15:45

Any chance you've got the app on your phone and left that logged in so could make the change?

Failing that, clear the history and cache then open a new browser window and try again.

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dunx
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Re: Login not working

Post by dunx » 11 Nov 2018, 16:26

LenH wrote:
11 Nov 2018, 15:45
Any chance you've got the app on your phone and left that logged in so could make the change?

Failing that, clear the history and cache then open a new browser window and try again.
Unfortunately not,just tried clearing cache and cookies but still no joy

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SamD
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Post by SamD » 11 Nov 2018, 19:13

To change your email address or password visit your Telegraph account:
https://secure.telegraph.co.uk/secure/personal

If you haven't set one up, you can create a Tele account (see above screen for instructions).
Else report issue to TFF via https://fantasyfootball.telegraph.co.uk ... contact-us
GL.

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dunx
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Re: Login not working

Post by dunx » 12 Nov 2018, 14:46

Thanks all,now sorted,Telegraph had to reset my email address at their end.

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