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Log in issues

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jaycar25
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Posts: 541
Joined: 22 Aug 2016, 16:50
FS Record: Could be better!

Log in issues

Post by jaycar25 »

Evening All.
Has anyone experienced log in issues?.
I created an account about a year ago, and about two weeks ago tried to reset my password, but there is a glitch, when trying to verify the password in my email, where it wont let me verify the password and just takes me to the site.
I tried again today, same problem.
Their customer service is useless, and haven't helped me so far.
My pc is in repair, so I'm wondering if this has something to do with android.
Any help will be really welcomed. Thanx. :|

aurora
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Posts: 952
Joined: 12 Aug 2020, 20:04

Re: Log in issues

Post by aurora »

When you put your user name in, make sure all the capitals letters, if you have them, are on, because if you put all lower case and even one lettter of your username is upper case, it wont log you in.

If that is correct, then when you put your password in, for some reason, you have click the Log In button Twice for it to log you in, I don't know why.

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jaycar25
FISOhead
Posts: 541
Joined: 22 Aug 2016, 16:50
FS Record: Could be better!

Re: Log in issues

Post by jaycar25 »

Thanks for the reply.
Managed to get there in the end,
although it was through my email in
lowercase.👍

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