chrismar wrote:
No concern. They said allow 28 days and 15 have passed. If 28 days pass lets cross that bridge then. One last chance to be patient with this.
The cheques have to be verified and signed through various people and then posted which is what they'll say the delay (not being 3-5 days but 28 days) is.
HELLO!!
sleuth
Post subject: Re: Winners Cheque Watch
Posted: 08 Nov 2011, 08:35
Grumpy Old Man
Joined: Sun Apr 03 2011
Posts: 1678
Think it's fair to bring these posts back into this thread.
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sleuth Post subject: Re: CONTACTING WINNERS- from the t'csPosted: 24 Oct 2011, 08:45
Grumpy Old Man
Joined: Sun Apr 03 2011
Posts: 1645 TODAY IS MONDAY 24TH OCTOBER.
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THIS IS AN EMAIL FROM 04TH OCTOBER RECEIVED BY ISSACA
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ISSACA Post subject: Re: CONTACTING WINNERS- from the t'csPosted: 04 Oct 2011, 17:26
Grumpy Old Man
Joined: Mon Jan 26 2009
Posts: 1694
Location: Currently in the stages of Evolution Cut and paste reply from the email I sent
Dear Lee,
Thankyou for your email to The Sun Dream Team regarding your prize from Week 1 Weekend dream team,
Firstly i would like to apologies for this matter in advance,
However the problem initially was bigger than anticipated due to people not having their contact details updated on their account.
I have contacted the head of dream team and have been told prizes will be issued over the course of the next 14 days,
Apologies,
Kind regards
Nic Over
Online Customer Services
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THE EMAIL WAS INFACT RECEIVED BY ISSACA ON 3RD OCTOBER
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ISSACA Post subject: Re: CONTACTING WINNERS- from the t'csPosted: 04 Oct 2011, 18:40
Grumpy Old Man
Joined: Mon Jan 26 2009
Posts: 1694
Location: Currently in the stages of Evolution sleuth wrote:
AND WHEN WAS THIS EMAIL SENT??
IF YOU ASK ME THATS ANOTHER FOB OFF.
Hello I received the email yesterday morning, my email was sent Friday night.
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HOTPOT RECEIVED THIS EMAIL ON TUESDAY-or earlier- 11TH OCT.
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Hotpot Post subject: Re: CONTACTING WINNERS- from the t'csPosted: 11 Oct 2011, 14:11
Grumpy Old Man
Joined: Thu Jan 07 2010
Posts: 1853
Location: One half of Double Up And Deal *shades* After my win last week I received this Email earlier -
Hi David,
Congratulations on your early season success in this season's Dream Team competition.
We would like to apologise for the delay in contacting you to confirm the prize but, following early season testing, we needed to make sure that all winners are verified before payments can be made and work has now been completed on this.
Next week you will be sent a link to claim your winnings and all you will have to do is verify that you are the account holder and are over 18 years of age. Once this is done your prize will soon be on its way.
Well done once again, we hope that you continue to enjoy the rest of the season with lots more prizes to come.
Regards,
The Sun Dream Team
That'll do for me!
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NEXT WEEK BEGAN ON MONDAY 17TH OCT.
BOTH DEADLINES HAVE PASSED AND NOW WE ARE NEARLY IN NOVEMBER WITH STILL NO WINNING CHEQUE AS FAR AS WE KNOW BEEN ISSUED TO ANYBODY.
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TODAY IS NOV 16TH- ANOTHER 30 DAYS HAVE ELAPSED OR A MONTH IN SIMPLIFIED TERMS.
A reminder of the T/C'S
Following the examination of the details of all potential winners and the awarding of prizes, we will aim to announce and formally notify all winners via the email address provided on their entry form within 21 calendar days of the prize result.
Prior to the disbursement of any winnings, we reserve the right to require you to provide information or documentation, deemed, in the opinion of The Promoter, fit to verify your identify and eligibility to win. You may be required to sign and agree to an affidavit of eligibility and public release. Failure to co-operate with such enquiries may result in any winnings being forfeited.
All prizes will be paid via cheque. In order for a prize to be paid, the winner will be required to supply us with or confirm their valid home address via the secure link on the original prize confirmation email within 30 calendar days of send; otherwise the prize may be forfeited and go into a separate prize pot to be used at the promoter’s discretion. We will aim to send the cheque within 21 days of the winner confirming the correct address.
It is the sole responsibility of the account holder to ensure that all personal contact information is valid and up to date at all times.