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 Post subject: Prize ?
PostPosted: 12 Sep 2011, 15:04 
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Cheetah

Joined: Tue Aug 10 2010
Posts: 9
How do you claim your prize if you win/come in top 100?


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 Post subject: Re: Prize ?
PostPosted: 12 Sep 2011, 15:33 
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Grumpy Old Man
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Joined: Thu Oct 13 2005
Posts: 2998
they'll email you and then send a letter/cheque. Don't hold your breath though, it can take weeks and weeks


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 Post subject: Re: Prize ?
PostPosted: 12 Sep 2011, 15:35 
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Cheetah

Joined: Tue Aug 10 2010
Posts: 9
Yeah expected as much, thanks.


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 Post subject: Re: Prize ?
PostPosted: 12 Sep 2011, 15:45 
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Red & Blue Braces

Joined: Thu Jul 21 2011
Posts: 308
As long as you remember what email address u created the account on you will be fine. If you dont know what i am talking about then just pm some of the multi entrant players they will explain ;)


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 Post subject: Re: Prize ?
PostPosted: 20 Sep 2011, 13:43 
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Grumpy Old Man
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Joined: Thu Oct 13 2005
Posts: 1778
I've just sent them an email as I hadn't heard anything from them. I won on week 3. I will post on here if\when I get a reply!


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 Post subject: Re: Prize ?
PostPosted: 20 Sep 2011, 17:06 
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Grumpy Old Man
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Joined: Thu Oct 13 2005
Posts: 1778
Just ad this bizarre email in response, seems to be automated sentences covering everyhing that could possibly have gone wrong!

As far as I'm concerned the wekend I was in top 100 had all points rectified correctly and I was in it so I await the 14 days...


-



Dear Miles

Unfortunately there is currently a bug that means that your total points are not shown.


Until this has been resolved i can only suggest that you total your points up manually


Currently, only those whose teams made it into the top 100 will be able to view their team in the table.


The Top 100 points scorers for all Weekend Dream Team has not yet been finalised.


So please do not panic if your team is not currently shown in the top 100 or you have not heard from us.


Players that are entitled to prizes will be notified within the next 14 days.


I'm sorry any inconvenience caused, and we hope to have these minor problems rectified soon


Thank you for your patience.





Kind regards


Chris Wallace
Online Customer Services


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 Post subject: Re: Prize ?
PostPosted: 20 Sep 2011, 17:16 
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FISO Knight
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Joined: Thu Oct 13 2005
Posts: 12741
Location: having a picnic at the Bear Mountain
Has he had a few scoops or what?


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 Post subject: Re: Prize ?
PostPosted: 24 Sep 2011, 07:21 
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FISO Knight
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Joined: Mon Jul 21 2008
Posts: 10439
Location: Stroud
FS Record: SDT including weekly, monthly and seasonal prizes. Fantasy Darts daily winner and TFFO mini league winner.
I am still waiting for confirmation from WDT 1.


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 Post subject: Re: Prize ?
PostPosted: 24 Sep 2011, 07:33 
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Grumpy Old Man

Joined: Sun Apr 03 2011
Posts: 2549
It is appalling infact as bad as it's ever been.

In the T'C'S it states you will be notified immediately and in theory your cheque should be no longer than 28 days (from memory).

In reality last season you were notified by Tuesday if you had won from previous weekend and probably waited anything from 4-8 weeks.

With alot more cheques and paperwork to go out one sensed there would be thousand of problems.

i still awit Mad Dog to confirm when he has been confirmed as
a- a winner
b receives cheque


still awaiting what happens this month when anyone who finishes in the top hundred of the monthly doesnt get diddly squatt unless they are in the top 5 which is contrary to the rules but still it has this wording on the monthly table.

The top 100 eligible teams are displayed, however only the top five each month will earn prizes.

Whearas in the t'cs it states positons 6-100 receive £100.


as i said this before i reckon someone may just of pointed it out to the helpdesk but still nothing has been rectified so i'll worry about it personally when and if i threaten the top 100 in a monthly.


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 Post subject: Re: Prize ?
PostPosted: 24 Sep 2011, 07:37 
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FISO Knight
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Joined: Mon Jul 21 2008
Posts: 10439
Location: Stroud
FS Record: SDT including weekly, monthly and seasonal prizes. Fantasy Darts daily winner and TFFO mini league winner.
sleuth wrote:

still awaiting what happens this month when anyone who finishes in the top hundred of the monthly doesnt get diddly squatt unless they are in the top 5 which is contrary to the rules but still it has this wording on the monthly table.

The top 100 eligible teams are displayed, however only the top five each month will earn prizes.

Whearas in the t'cs it states positons 6-100 receive £100.


as i said this before i reckon someone may just of pointed it out to the helpdesk but still nothing has been rectified so i'll worry about it personally when and if i threaten the top 100 in a monthly.


Sorry?

Only the top five? Thought it was top 100 for Free and top 5 for Premium?

Is this wrong?

T&C now state they will notify you within 21 days of a win and the cheque will be sent 21 days afterwards. (Yes they have even failed to give confirmation of my win, let alone send the cheque)


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 Post subject: Re: Prize ?
PostPosted: 24 Sep 2011, 07:45 
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Grumpy Old Man

Joined: Sun Apr 03 2011
Posts: 2549
Ashers wrote:
sleuth wrote:

still awaiting what happens this month when anyone who finishes in the top hundred of the monthly doesnt get diddly squatt unless they are in the top 5 which is contrary to the rules but still it has this wording on the monthly table.

The top 100 eligible teams are displayed, however only the top five each month will earn prizes.

Whearas in the t'cs it states positons 6-100 receive £100.


as i said this before i reckon someone may just of pointed it out to the helpdesk but still nothing has been rectified so i'll worry about it personally when and if i threaten the top 100 in a monthly.


Sorry?

Only the top five? Thought it was top 100 for Free and top 5 for Premium?Yes it probably is, but i have already stated in an earlier thread from a week or so ago that if you care to look at the monthly table update and read what it says above the table you will see for both tables it states only the top 5 can win a prize.. i'm not even re-iterating the FACT this week in bold print in the paper it stated this weeks winner of WDT gets a tasty £5,000- too many eff mistakes for my liking because the staff manning these controls are imcompetant

Is this wrong?

T&C now state they will notify you within 21 days of a win and the cheque will be sent 21 days afterwards. (Yes they have even failed to give confirmation of my win, let alone send the cheque)


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 Post subject: Re: Prize ?
PostPosted: 24 Sep 2011, 07:49 
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FISO Knight
User avatar

Joined: Mon Jul 21 2008
Posts: 10439
Location: Stroud
FS Record: SDT including weekly, monthly and seasonal prizes. Fantasy Darts daily winner and TFFO mini league winner.
sleuth wrote:
i'm not even re-iterating the FACT this week in bold print in the paper it stated this weeks winner of WDT gets a tasty £5,000- too many eff mistakes for my liking because the staff manning these controls are imcompetant[/color]



I did see that, but ignored it as it said above that SDT were giving away £10k each weekend in prizes.


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