A bit of a girly enquiry here....

My sister just said, "you know that geeky sports forum you use, could you ask a question on there for me?"

So, here goes....

She went into Jane Norman today to spend what was left on her 'club card/loyalty card' whatever it is. With this card, your friends and family put money on the card (or buy you the card, in the same way a voucher is used i imagine). I'm a bit out of touch with this sort of stuff, and don't own a single loyalty card, or hold any accounts with any high street brands.

Anyways, she had £35 left on this card, so decided to buy a new dress/bag/shoes whatever. She was told by the lady behind the counter that to use the £35 credit, she'd have to double her spend!! So, the only way she could 'redeem' the credit was to make purchases to the tune of £70+

Jane Norman went into administration not long ago, and the cashier said those were the instructions sent down from above!!

I guess the question is - can they do that? Imagine buying your mom/wife or someone a £20 WHSmith voucher, but they can only use it if they spend £40 or more!!

Surely that can't be right??

I appreciate with the player prices trickling out, that this question may slide down the table quicker than Birmingham City ( ), but i said i'd ask - so i'm asking!!

Over to you...

Generally yes.
With the card will be T and c and one of these will say
"We reserve the right to alter the T and C at any time"

Fair enough!
Seems a bit pointless having terms and conditions in that case, doesn't it

Not convinced if it is a voucher thing ie money has been paid, as opposed to a loyalty points to cash type of thing.

Try telling her to not be so lazy and look on www.moneysavingexpert.com, the answer will be on there.

Right, it's a giftcard. Bought for her by a family relative.

There is a bit at the bottom of the card that reads...

"Jane Norman reserves the right to amend these terms and conditions where it reasonably considers it necessary to do so. Your statutory rights are not affected"

Yep, she is stuffed. She is deemed a creditor, and so they do not have to honour the Voucher.........

My sister ?

Yeah, right

You should have spent it when you had the chance Ton

Cheeky ****