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 Post subject: Chief Executive email address for Bench.co.uk
PostPosted: 10 May 2011, 16:45 
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Grumpy Old Man
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I've been searching in vain for the e-mail address of the CEO for Bench.co.uk.

Best site I've found is this one http://www.ceoemail.com/ but alas it does not have Bench listed there. Does anyone have an alternative source or any ideas how I can get hold of it please?


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 Post subject: Re: Chief Executive email address for Bench.co.uk
PostPosted: 10 May 2011, 16:53 
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Dunkledore
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Do you know his or her name?

Have you tried calling the company and speaking to his PA? PA's are a font of all knowledge etc.

(if not, I will happily cold call them for you) :)


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 Post subject: Re: Chief Executive email address for Bench.co.uk
PostPosted: 10 May 2011, 17:03 
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Dunkledore
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The phoned for said CEO's PA as from experience they are usually available to speak to. But the best I could do was get someone in customer services email addy

j dot knowles at bench dot co dot uk

if that's any help whatsoever :?


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 Post subject: Re: Chief Executive email address for Bench.co.uk
PostPosted: 10 May 2011, 17:04 
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Rich you're a cold calling legend. Cheers buddy I will start from there :D


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 Post subject: Re: Chief Executive email address for Bench.co.uk
PostPosted: 10 May 2011, 17:05 
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head office number 0161 276 3900

They will answer the phone as Americano, but it is Bench. :)


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 Post subject: Re: Chief Executive email address for Bench.co.uk
PostPosted: 10 May 2011, 17:25 
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Bit harsh to complain to the chief of Bench abvout all the chavs hanging around your local street corner just because they all wear his clothing....


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 Post subject: Re: Chief Executive email address for Bench.co.uk
PostPosted: 10 May 2011, 17:44 
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If you know his name and you know the email extension then you have his email address.


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 Post subject: Re: Chief Executive email address for Bench.co.uk
PostPosted: 10 May 2011, 17:48 
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Location: .. he thinks that he knows something which he doesn't, whereas I am quite concious of my ignorance.
I would try accounts@bench.........

Apparently top tip for complaining, as the CEO will always listen to the Accountant, and no-one else ever wants to talk to accountants, so they are more likely to report it etc.....


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 Post subject: Re: Chief Executive email address for Bench.co.uk
PostPosted: 10 May 2011, 17:51 
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Grumpy Old Man
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WilBert wrote:
I've been searching in vain for the e-mail address of the CEO for Bench.co.uk.

Best site I've found is this one http://www.ceoemail.com/ but alas it does not have Bench listed there. Does anyone have an alternative source or any ideas how I can get hold of it please?


don't know e-mails, but the key guys are I think Peter McGuigan and Alan Horridge.


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 Post subject: Re: Chief Executive email address for Bench.co.uk
PostPosted: 10 May 2011, 17:53 
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Isn't the very top guy called Ben Chan?


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 Post subject: Re: Chief Executive email address for Bench.co.uk
PostPosted: 10 May 2011, 18:21 
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Surprised wrote:
Isn't the very top guy called Ben Chan?
Or as Murf would have it Ben Chav.

Thanks for all the suggestions gents

(Delivery to the following recipients failed. ben.chan@bench.co.uk peter.mcguigan@bench.co.uk alan.horridge@bench.co.uk)


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 Post subject: Re: Chief Executive email address for Bench.co.uk
PostPosted: 10 May 2011, 18:52 
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Location: .. he thinks that he knows something which he doesn't, whereas I am quite concious of my ignorance.
Ben Chan is a different Bench?

I am sure he would be pleased to here your complaint @benchtm.com, even if it is the same Company.


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 Post subject: Re: Chief Executive email address for Bench.co.uk
PostPosted: 10 May 2011, 18:56 
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WilBert wrote:
Surprised wrote:
Isn't the very top guy called Ben Chan?
Or as Murf would have it Ben Chav.

Thanks for all the suggestions gents

(Delivery to the following recipients failed. ben.chan@bench.co.uk peter.mcguigan@bench.co.uk alan.horridge@bench.co.uk)



I think it's a.horridge@bench.co.uk and so on


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 Post subject: Re: Chief Executive email address for Bench.co.uk
PostPosted: 10 May 2011, 18:59 
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Location: .. he thinks that he knows something which he doesn't, whereas I am quite concious of my ignorance.
Why do you want to email them?


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 Post subject: Re: Chief Executive email address for Bench.co.uk
PostPosted: 10 May 2011, 19:00 
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blahblah wrote:
Ben Chan is a different Bench?

I am sure he would be pleased to here your complaint @benchtm.com, even if it is the same Company.



It might be a different bench :oops:
I blame a wikipedia link


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 Post subject: Re: Chief Executive email address for Bench.co.uk
PostPosted: 10 May 2011, 19:08 
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Surprised wrote:
WilBert wrote:
Surprised wrote:
Isn't the very top guy called Ben Chan?
Or as Murf would have it Ben Chav.

Thanks for all the suggestions gents

(Delivery to the following recipients failed. ben.chan@bench.co.uk peter.mcguigan@bench.co.uk alan.horridge@bench.co.uk)



I think it's a.horridge@bench.co.uk and so on


p.mcguigan@bench.co.uk passes a SMTP check but horridge and chan do not.
That indicates it is a vaild address.
peter.mcguigan failed the test


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 Post subject: Re: Chief Executive email address for Bench.co.uk
PostPosted: 10 May 2011, 19:09 
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Dunkledore
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blahblah wrote:
Why do you want to email them?


Said Miss Knowles think's I am going to email her to complain about the way I was spoken to by a member of staff in their Bristol store..... if that helps you at all? :?


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 Post subject: Re: Chief Executive email address for Bench.co.uk
PostPosted: 10 May 2011, 19:22 
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FISO Jedi Knight
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Location: .. he thinks that he knows something which he doesn't, whereas I am quite concious of my ignorance.
I meant Wilbert :wink:


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 Post subject: Re: Chief Executive email address for Bench.co.uk
PostPosted: 13 May 2011, 16:03 
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Grumpy Old Man
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Thanks for all the help gents. Complaints manager replied next day UK Managing Director emailed yesterday.

Blah - bog standard faulty goods/bad CS complaint really but points of principle and shocking service/quality of mechandise made me want to let the powers that be know.


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